>>>I have a user that have the application installed on the server and running it from the desktop using shortcut.
>>>The application is running very slow as oppose to the desktop installation.
>>>
>>>How to troubleshoot the cause of this problem???
>>>
>>>Thanks
>>Are you using terminal server?
>
>I am not sure what the customer using but I would believe normal server. is using terminal server better or worse?

If you [still] have dbf backend with large data volumes,
less info needs to travle the relatively slow LAN -
so there terminal sever has performance benefits.

Are you sure you have optimzed index usage / query strategies ?