>>>>Don't see how it can be a routing problem.
>>>>
>>>>If I select the 'root' message on this thread and click 'View all from this message' the response takes about 2 seconds.
>>>>If I click 'View all' then the response takes 30+ seconds.
>>>>Same number of messages on either.
>>>>
>>>>Presumably they are both routing to the same server.......
>>>
>>>Which thread ID is it?
>>
>>This thread : 1561695
>
>Viv,
>
>for your information. If you replace the the colon with a hash, #, UT will create a link for you, like this: thread # 1561695.

Thx. Of course, in this particular instance the same Id is at the top of the message anyway :-}