David,

I am not currently a reseller but when I was, they had a good support/help desk at Accountmate. Did you try calling support for help with this?. 8.1 sounds like a pretty new version so you may still be entitled to free support.


>I am looking for help regarding a system error that is occurring randomly in our accounting software system. We are using accountmat 8.1 for SQL and during the day we are having users complain that the system freezes up with a "please wait" error on the top right corner of the screen and has to be killed through task manager. there is no error record regarding the issue and we are left totally in the dark. it was mentioned that the issue may be due to a transaction and buffer misstep in the program but how do i fix it? any help/advice would be a huge help. thank you.