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Problems accessing UT
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De
31/05/2013 10:36:43
 
 
À
08/05/2013 20:43:24
Information générale
Forum:
Level Extreme
Catégorie:
Autre
Divers
Thread ID:
01573029
Message ID:
01575276
Vues:
56
>>>for the last week and a bit I've been having trouble accessing the UT. At times when I try to login, it shows me an unable to locate the page message. Other times I'll get in but when I click on a message I'll get the same error displayed in the message portion of the screen. If I click on the message again or try to log in again most times it will work the second time.
>>>
>>>Is anyone else having issues like this?
>>>
>>>Is this to do with the planned upgrade that was supposed to happen recently?
>>
>>Do you have the same issue with another browser? If not, could you remove all temporary files from the browser, close all instances and restart? If yes, can you try with another PC or one from a Terminal Server connection to see if you would have the same issue from an alternative route?
>>
>>No, there isn't any relation with any upgrade as none have been done yet.
>
>Things seem to be working properly now without clearing temp files or restarting my browser. I'll monitor it for the next few days and if it happens again will do as you suggest.

Michel,

unfortunately accessing UT in Chrome is having problems again. Using FireFox is fine. In chrome I emptied my cache (not sure if this is what you meant by"remove all temporary files from the browser), then restarted and I am still having problems. The symptoms are:

When I first log in the first few messages in the message list display at the top, but then I get a message that it is unable to display the page.

If I then click on a message the full page will load.

When I click on the next message, the 404 error sometimes displays in the message content area. Clicking on the message again will most times display the message properly.
Frank.

Frank Cazabon
Samaan Systems Ltd.
www.samaansystems.com
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