>>>>I just added a new message (Update: the sent message to UT also diaappeared )
>>>>
>>>>and the tree disappeared
>>>>
>>>> All I see there is a nice globe on grey background
>>>
>>>As Naomi said, a right click refresh will force the browser to get the new version of the files directly from the server. Unless you have Chrome, I have discovered an issue with that and will be able to tell you what to do to workaround a bug in that browser.
>>>
>>>To which message did you attach a file?
>>i can't even reattach the screenshots from Snagit since it creates png files and UT does not like them
>
>Unless you have a very old version of SnagIt, that's not true. SnagIt can create a lot of file formats, jpg is one of them.
actually at work I use Jing