>If you are having to use some cloud based business app to actually "do your business", and the site is down - you just can't get it done.
>
>I have had this happen to me while meeting a client in their home a few years ago, and couldn't access a required server where quotes and other financial stuff is found. So, just have to apologize to the client and setup another appointment. I just don't see how this is better than not having that info right at my fingertips.

The site is not a cloud based app.