>>I've seen malware cause issues with that .DLL file - might want to run some anti-malware software....
>
>Yes, I recommanded that. That is the only thing I could see at this point which could have created such an effect.
There are some worthwhile suggestions at
http://pcsupport.about.com/od/findbyerrormessage/a/iertutil-dll-not-found-missing-error.htm .
Regards. Al
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