>>>>Hi,
>>>>
>>>>I have an off-the-shelf package that I developed for sale. I have two options for licensing it.
>>>>
>>>>1. a monthly one of US$25 per user per month
>>>>
>>>>2. a one off charge with optional annual support from the second year. For the first 5 users US$2,400 and then $1,000 for the next 5 users. Annual support is 20% of their licence.
>>>>
>>>>A client who has been using the system for some months now on the monthly plan is expanding and wants to consider the second option for 34 licences (and of course wants a discount). I had never anticipated selling more than 10 licences per customer.
>>>>
>>>>Needless to say I prefer the monthly payment as that means I have regular income.
>>>>
>>>>How would you suggest I approach this larger number of licences?
>>>
>>>Frank:
>>>
>>>As I do the math, 34 users under the monthly option would cost your user $10,200 every year for the rest of time, where under the one time option the same number of users would require a single payment of $8,400 forever, with a possibility of maintenance the second year.
>>>
>>>If I were the user, that decision would be easy- single payment.
>>>
>>>Is my math correct?
>>>
>>>PS.. Congratulations. Your product seems to be a valuable one.
>>
>>Thanks Bill,
>>
>>my issue is not with the actual pricing (I'll work out the numbers and adjust to suit) but more with how to approach offering a discount for more licences. Do people use a tiered approach? Any other options?
>>
>>For example, I could offer an increased discount for every 5 more licences like this:
>>
>>

# lic.	Price	Discount	 Cost 
>>5	2400	0	 $2,400.00 
>>10	2280	0.050	 $4,680.00 
>>15	2220	0.075	 $6,900.00 
>>20	2160	0.100	 $9,060.00 
>>25	2100	0.125	 $11,160.00 
>>30	2040	0.150	 $13,200.00 
>>35	1980	0.175	 $15,180.00 
>>40	1920	0.200	 $17,100.00 
>>45	1860	0.225	 $18,960.00 
>>50	1800	0.250	 $20,760.00 
>>55	1740	0.275	 $22,500.00 
>>60	1680	0.300	 $24,180.00 
>>65	1620	0.325	 $25,800.00 
>>70	1560	0.350	 $27,360.00 
>>

>>
>>Which is a little complicated as I work out the discount for each tranch of 5 licences and then total everything.
>>
>>Or I could do it like this, where it is $2400 for a tranch of 5, The cost is worked out at 2400 * number of tranches * discount level (which increases according to the number of tranches).
>
>I prefer simple (as has been mentioned) with no more than 4 packs, plus the singleton. In your case, where you don't anticipate having 100's of users on a single system, something like: 1, 5, 10, 20, 50.
>
>As for issues with paying for support: the alternative is to pay by the month.
>
>Your software license should clearly state that continued use of the software depends on the paying of maintenance. Whether you build this into the app or not is another matter: the license is enough to keep most customers honest. And if they haven't been paying maintenance and call in for more licenses, or support, you can then insist that past maintenance be paid first.
>
>Hank

Simple is better. This client has multiple stores and is bringing them on-line one at a time with each store having 2 or 3 users so I'm trying to make it easy for them to add on one store at a time.

I actually don't want to force my users to continue to pay me, so they can continue to use the software version they bought at the time without any support or upgrades. If however they do want an upgrade they have to buy the whole thing again.

Maybe I'll just stop offering the complete purchase option. Hmm...