>>Hi,
>>It is probable that the Licence key isn't being installed in the registry under the HKEY_CLASSES_ROOT\Licenses\ key.
>>
>>Have a look on a machine that works and export the key as "defoxlic.reg" and install it (just right click/merge) on the workstation and see if it fixes the problem.
>>
>>I have found It happens on some 64bit OEM installs of WIN7/8 for some reason.
>>
>>Our installer now checks to see if the lics are installed and installs the key if not.
>>
>>>Have a program that uses Defox 9 for encryption and then inno setup to put the installation together.
>>>
>>>For some users the install works correctly and for others the Defox installation key must be entered every time they run the program.
>>>
>>>What do I need to do to make the installation solid for those who are having to enter the key each time they run the program?
>
Thank you Neil. Much appreciated and I am following your lead. But, it appears that Defox doesn't use the registry on my WIN 7 machine and yet the program runs fine everytime. Any other ideas?