>>Actually, I can do two better....there are reports that after Obama released an 800 number people could call to enroll - three things happened:
>>
>>1) They got a busy signal
>>2) They received recordings that the new phone call center was beyond capacity
>>3) Some who got through were told to go back to the site to enroll.
>
>How is #3 any different than Comcast telling me to use their website when I'm calling to report an interruption <g> in my cable service?
>
>Tamar
Oh yeah...that's my favorite - and usually gets the human told "I realize you have nothing to do with this, but when your 'wait music' tells me that I can go to the website when I'm calling to tell you my internet is down is VERY frustrating!"
To which 99.5% of them answer "Yes, I wish I could do something about that too!"
"You don't manage people. You manage things - people you lead" Adm. Grace Hopper
Pflugerville, between a Rock and a Weird Place