>>>>Actually, I can do two better....there are reports that after Obama released an 800 number people could call to enroll - three things happened:
>>>>
>>>>1) They got a busy signal
>>>>2) They received recordings that the new phone call center was beyond capacity
>>>>3) Some who got through were told to go back to the site to enroll.
>>>
>>>How is #3 any different than Comcast telling me to use their website when I'm calling to report an interruption <g> in my cable service?
>>>
>>>Tamar
>>
>>Oh yeah...that's my favorite - and usually gets the human told "I realize you have nothing to do with this, but when your 'wait music' tells me that I can go to the website when I'm calling to tell you my internet is down is VERY frustrating!"
>>
>>To which 99.5% of them answer "Yes, I wish I could do something about that too!"
>
>And Comcast's hold music is the absolute worst.
>

If you are familiar with their hold music maybe it's time to consider satellite TV. I have had Dish Network for two years and have only had to call them once. For sure you will save some money in the first year; Dish and DirecTV both offer reduced prices for a year.