>Craig, you are drinking a Cook Aid. If the designers of Windows 8 decided that to shutdown a computer should take more than 3 clicks (and hide it in the settings), it is the ultimate case of the arrogance or stupidity (you choose). Most people don't care about memory management; most people want to buy the computer and use it. I bought this computer for my wife (who is not a technical person but very much a professional, director level professional of a fortune 500 company. After struggling with Windows 8, she said she would suggest to her company IT NEVER upgrade to Windows 8).
>
>>I would think Staples is reputable. Don't beat the poor tech support guy to death with your feelings.
>>
>>Many people hate MS, but there are many issues at play as to 1) why Windows 8 is the way it is 2) The need for the software key (this one mainly due to stop piracy). There are many reasons why Win8 is superior to Win7 including better memory management, better battery life, better malware protection (there are more).
>>

>Craig, you are drinking a Cook Aid

CoolAid perhaps.

But I reckon he drinks a lot of the highly expensive OwnEffortAid