Finally I just got a live person on the phone. He suggested I activate using Phone (instead of online). So this is what I will try.
Thank you.
>Does * work? Sometimes I just keep pressing 0 rapidly many times.
>
>>I did try 0 for a choice and it says "I didnt understad that." Stuck.
"The creative process is nothing but a series of crises." Isaac Bashevis Singer
"My experience is that as soon as people are old enough to know better, they don't know anything at all." Oscar Wilde
"If a nation values anything more than freedom, it will lose its freedom; and the irony of it is that if it is comfort or money that it values more, it will lose that too." W.Somerset Maugham