>>>>And we shouldn't dismiss these users. My MIL has been using computers for at least a decade and still, every time I have to walk her through anything, I have to be really clear about what to click and what to double-click. While the underlying rules may seem obvious to us, they're not at all obvious to everyone.
>>>
>>>The definition of "intuitive" in GUI is pretty much "works like other stuff we used before". Sometimes it doesn't matter whether it may be ten times simpler than the old way, if it's way out from the routine. I remember it took me a year or two to get into a habit to rightclick things when I couldn't find a way to do something in a new app I was learning. I was too stuck with the main menu, habit from DOS days. The rightclick was not intuitive yet. Now it is.
>>
>>In our latest system we have decided to entirely remove the use of menus, icon toolbars, and right-click functionality because users can't find things in the menu system (or forget where they found it), don't intuitively understand meaningless 16x16 icons, and usually don't think of using the right-click. These 3 user interface ideas have been totally replaced with an interface that is absolutely obvious to a user without requiring any exploration or guesswork. So far it seems to be working well for us.
>
>The only interface that I found on this level is pen and paper. After a decade of learning. :D
Don't count on it things being intuitive. They had problems in the medieval also.
https://www.youtube.com/watch?v=pQHX-SjgQvQ