In all my grids throughout all my applications, the user can export any grid to Excel so that it looks, as much as possible, like the original grid. This is something that has been available for years and is used extensively.

Every once in a blue moon, a user will report that the spreadsheet was created properly, with all headings and cell decorations, but without any data.

The data is pasted in with copy that looks essentially like this:

DataToClip(Alias)
loExcel.ActiveSheet.Paste()

The user may repeat it a few times, failing each time, until, eventually, it works. It has happened to me twice. The most recent report was from somebody who exports from the same grid daily.

Does anybody have any idea about what might be going on and what I could do about it?

Thanks