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How do you prove to someone you DIDN'T pay a bill?
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31/10/2014 16:44:02
 
 
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Forum:
Finances
Category:
Banking
Title:
How do you prove to someone you DIDN'T pay a bill?
Miscellaneous
Thread ID:
01610309
Message ID:
01610309
Views:
57
Yes, you read that correctly.

I'll skip all the ugly details and give the highlights

I have a bill that comes out of my checking account every month. Started about a year ago.

For the last two months, the company hasn't been pulling the amount out. I called the receivables department of the organization to ask them why it's not coming out.

According to them, they've been pulling the amount just fine.

I have double checked my bank's transactions (and this bill is always for a specific amount, and it's a pretty decent amount). They have definitely not been pulling it out.

And yet the A.R. people are convinced it's coming out - and the paper statements I've been receiving in the mail also indicate the transactions have been successful.

A few times in my life, I've had to go to great lengths to prove to a company that a bill was not only sent in the mail but also processed - this is the first time I've ever tried to prove that their auto-ACH feature ISN'T working.

Some people would say, "Kevin, just keep your mouth shut...if they think they're getting their money, why say a word?" But if a company is making a mistake one way, there's nothing to prevent a mistake in the other direction. And for all I know, this company is pulling money from someone else's account. (It would be huge cosmic irony if the money is coming out of JB's account...and even more so if it would be JR's)
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