The identify theft definitely concerns me. About two years ago I had my credit card info breached and had to get a new card, but this is much stranger.

Only once? You are lucky. When I had a Chase Credit Card, having my info breached was a regular occurrence - I think that I had to cancel the card at least 3 times. After I read that hackers tend to target Chase more than any other bank, I switched to a different bank's credit card. Three weeks after I got the card, the bank called to ask me if I had tried to purchase $10,000 worth of exercise equipment on the internet, which I definitely had not.

I have to admit that this new bank is pretty careful. Each time I make a large purchase that does not fit my spending pattenrs, they telephone me as soon as the purchase hits their system.