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Outlook 365 and High CPU
Message
De
13/05/2015 14:48:20
 
 
Information générale
Forum:
Office 365
Catégorie:
Outlook
Divers
Thread ID:
01619606
Message ID:
01619749
Vues:
31
>>Hi,
>>
>>I have noticed that the CPU usage of my PC (Windows 7 Pro with 16 GB ram) goes up whenever I start replying to an email. And the longer I reply (or stay in the Reply mode) the higher the CPU until the entire Outlook stops responding. And then I have to close Outlook. As soon as I close it, the CPU goes down.
>>
>>What could be causing CPU to go up when replying?
>>
>>UPDATE. Another thing I noticed in Task Manager. When I open Outlook, it's memory is no more than 80K. As soon as I click on Reply (to any message), the CPU jumps up from 0 to 20 or 25 right away. The Memory starts growing very fast. I had to cancel Reply when the memory was 196K. So far, Googling for this specific issue didn't produce a solution.
>
>Since the memory leak starts as soon as I click on Reply, I was wondering if I can "catch" the service that kicks in on Reply. I look in the Task Manager and see many services running. If I could get them into a report and then get them again into report, after clicking on Reply, it could point to the culprit. Does anyone know how to get a report of all Services in Task Manager?

From a command box you can run
tasklist /svc >serviceslist.txt
to get a list of running services. You might even compare the machine that's showing the problem with the one that runs OK.
Regards. Al

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