>>Hi,
>>
>>Since two days ago I have been having a problem connecting to a customer network via Windows VPN. I get error:
>>
>>Error 800. The remote connection was not made because the attempted VPN tunnels failed. The VPN server might be
>>unreachable. If this connection is attempting to use an L2TP/IPsec tunnel, the security parameters required for IPsec negotiation
>>might not be configured properly
>>
>>
>>When I shutdown (for 10 min) Avast AV/FW, I can connect, however. I called Avast support but the support person says that Avast does not usually block VPN connections.
>>
>>Is there a log that will show me what is blocking this VPN connection?
>>
>>TIA
>
>It's Avast - there are several features of Avast & one of them is 'web shield' or something like that - supposed to be protection from phising sites and block some mailware - anyway try turning that feature off.
I was suspecting it was Avast (since as I said, when shutting it down, I have no problem) but their support person tried to convince me otherwise. (On a side note, every time I call Avast for support they try to sell me something). I will look for the web shield "feature" and try shutting it down.
Thank you.
"The creative process is nothing but a series of crises." Isaac Bashevis Singer
"My experience is that as soon as people are old enough to know better, they don't know anything at all." Oscar Wilde
"If a nation values anything more than freedom, it will lose its freedom; and the irony of it is that if it is comfort or money that it values more, it will lose that too." W.Somerset Maugham
