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Outlook 365 and High CPU
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À
19/05/2015 13:52:26
Al Doman (En ligne)
M3 Enterprises Inc.
North Vancouver, Colombie Britannique, Canada
Information générale
Forum:
Office 365
Catégorie:
Outlook
Divers
Thread ID:
01619606
Message ID:
01619997
Vues:
14
>>>Hi,
>>>
>>>I have noticed that the CPU usage of my PC (Windows 7 Pro with 16 GB ram) goes up whenever I start replying to an email. And the longer I reply (or stay in the Reply mode) the higher the CPU until the entire Outlook stops responding. And then I have to close Outlook. As soon as I close it, the CPU goes down.
>>>
>>>What could be causing CPU to go up when replying?
>>>
>>>UPDATE. Another thing I noticed in Task Manager. When I open Outlook, it's memory is no more than 80K. As soon as I click on Reply (to any message), the CPU jumps up from 0 to 20 or 25 right away. The Memory starts growing very fast. I had to cancel Reply when the memory was 196K. So far, Googling for this specific issue didn't produce a solution.
>>
>>Finally fixed the problem. I had an outlook.pst with emails up to 3-24-2015 that didn't produce the memory leak problem. Here are the steps I created and executed:
>>1. Created empty pst outlook_from_3_24.pst. Created two folders Inbox and Sent
>>2. Moved all email messages dated from 3-24-2015 from the 'corrupted' outlook.pst to the outlook_from_3_24.pst
>>3. Replaced the 'corrupted' outlook.pst with the 'clean' one with messages up to 3-24-2015
>>4. Moved all emails from outlook_from_3_24.pst into this outlook.pst
>>
>>Now outlook.pst has all messages (maybe even extra) and it does not produce memory leak when replying to email.
>>Now I have a psychological problem; every time I reply to email I open Task Manager and watch for CPU and memory of Outlook.exe. When I don't see the memory and CPU going up, I have a techno-orgasm. :)
>
>That's better than the heart attack you were having earlier :)
>
>Glad you got it fixed.

Thank you.
"The creative process is nothing but a series of crises." Isaac Bashevis Singer
"My experience is that as soon as people are old enough to know better, they don't know anything at all." Oscar Wilde
"If a nation values anything more than freedom, it will lose its freedom; and the irony of it is that if it is comfort or money that it values more, it will lose that too." W.Somerset Maugham
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