Perhaps adding a checkbox for VM usage might help a bit: not as much for identifying errors, but for proposing solutions - if a VM is used, it is much easier to create a clone for testing out potentially dangerous ideas ;-)

Upd:
Or perhaps a cbo with main VM types:[ VirtualBox, VirtualPC, VMware (types), Hyper-V, Esx ]
/upd

>>Some of the software versions available for new messages could use some updating (Options...Default versions when creating a new thread):
>>
>>Microsoft Office:
>>
>>- Change "Office 2015" to "Office 2016" (the former doesn't exist)
>>- Add "Office 365"
>>
>>Network: Add:
>>
>>- Windows Server 2008 R2
>>- Windows Server 2012
>>- Windows Server 2012 R2
>>- (optional) Windows Server 2016 (currently in beta)
>>
>>OS:
>>
>>- Consider adding the above server versions to the OS list, for those cases where software is running on a server computer
>>- Consider including edition e.g. Home, Pro, Enterprise for desktop OSs
>
>Thanks, all changes applied.