>When I tried years ago with first tablet, I found UT there a pain, so it usually is open on the desktop surfing machine. Today better, but not ideal to use across a set of devices. No idea how much is due to performance optimization or better hw or your changes.
>Main handling obstacles are different screen sizes and the placement of the buttons for next, previous, reply, map, map from here and so on at the bottom of the message. If they were placed between the tree of msgs and the currently selected one, but they would always be easy to reach, not forcing scroll action in long replies. Placing them on the line where the tabs of the frameset [view, optios] and [reply, options ] are would enhance usability for me, if this line is exempted from scrolling the message. This would give 2 scrolling areas (tree, message) framed with the buttons used to control the scrolling areas always visible.
>In options it would probably be best to offer settings for each device a user logs on with, as screens are different and therefore another set of options might be more useful. Let the user name each option, show those for the user in cbo and reload all other fields.
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>Probably each user will have between 1..7 settings, for me it would start with desktop (large screen), laptop in mobile surrounding, tablet and perhaps (not tried yet) cell phone.
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>If my intent is unclear but you are interested, I could mock up a picture with paint

This was for the content from the main page only. The changes released this week were not affecting, and were not supposed to, the support area interface. The support area interface cannot be adapted as is to fit for mobile. This requires an app. The app will be released shortly. You went a little too fast on that one and that wasn't supposed to be announced for a while. There is a major announcement coming soon as this is related to it.