>>Just wondering if you started from this blog post http://blogs.msdn.com/b/john_daskalakis/archive/2014/09/05/how-to-install-a-service-pack-at-a-sql-server-2012-failover-instance-best-practices.aspx
>>
>>I think I recently saw a similar problem on MSDN - was it yours?
>Hi Naomi,
>
>Thank you for your reply!
>
>I just looked at the blog post. This is a new SQL install on a new cluster (not yet used for any DBs). Everything else was in place as listed on the blog. The MSDN post was not mine. Interesting that this seems to be a repeated problem. Did the post have any answers?

It did have some answers but I don't recall specifics right now. Can you search for it or want me to try finding it (which I tried originally and found the blog instead).