The original About Face is quite dated now, but yeah, Microsoft has made lots of mistakes in its UI. Remember Bob? But, Microsoft has also done a lot to move Ux along. Many people here swore off Metro when it first came out, but it won lots of design awards and even Apple tweaked the iOS UI by adopting many of the Metro ideas.
>Indeed, you can find many examples of that in MS own products. I once owned a book "About face" from Alan Cooper. Lots of examples of GUI design mistakes from MS itself.
Craig Berntson
MCSD, Microsoft .Net MVP, Grape City Community Influencer