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Connecting iPad to Customer Network
Message
From
23/09/2016 09:28:40
 
General information
Forum:
Internet
Category:
Other
Miscellaneous
Thread ID:
01641154
Message ID:
01641267
Views:
19
>>>>>>>>>>>>>Hi,
>>>>>>>>>>>>>
>>>>>>>>>>>>>I am trying to test the following:
>>>>>>>>>>>>>
>>>>>>>>>>>>>On customer server I installed a Web API site. When I connect to their server (via VPN and RDT) I can enter a URL into the IE on the server (where the Web API is installed) and I get a string returned that I expect. So it works.
>>>>>>>>>>>>
>>>>>>>>>>>>Can you access with web page from your machine (i.e. not just on the server using RDT) ?
>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>No. Which means that even if I VPN my iPad to their network, something will be blocking. I will be driving to the customer site today and test it there. This is super important for me as they will be my first iOS app customer.
>>>>>>>>>>>
>>>>>>>>>>>Thank you.
>>>>>>>>>>
>>>>>>>>>>Hi. Been offline for a couple of days. Did you resolve this ?
>>>>>>>>>
>>>>>>>>>No. Which is a pain because I cannot test the iOS app from my office. And the customers is 60 miles away. And making the trip for every test is not a practical approach. When I was on-site, at customer, this Wednesday, I asked their IT manager if what I am trying to do (connect my iPad to the server from my office) is possible, and he said No.
>>>>>>>>
>>>>>>>>Just to be clear : Can you browse their server on your PC browser when connected over VPN ?
>>>>>>>
>>>>>>>No. I tried it. I can do it when I RDP to their server but not from my PC browser :(
>>>>>>
>>>>>>What URL are you using ? The IP address of the server ?
>>>>>>Did the IT manager tell you why the answer was 'No' ?
>>>>>
>>>>>I think I was using the name of the server. But I can try with IP as well.
>>>>>No, the IT manager did't tell me why. You see even when I was onsite he had to connect the iPad to their network, in order for the iPad to "see" the server. When I am in my office, I am not connected to their wireless network. Maybe this is why.
>>>>
>>>>I'd concentrate on getting access to the site from your PC browser over VPN. If that's not working there's no chance that the IPad would work either.
>>>>Can you ping the IP address of the remote server over VPN ?
>>>
>>>Yes, I can ping their server from my PC. And yes, I can get the Web API return the version number from my browser, using the IP address (instead of name). Thank you!
>>>But I cannot get the iPad browser to call the server :(.
>>
>>Can you make a VPN connection with the IPad ? (Settings/General/VPN)
>
>When I enter the URL for Citrix Access Gateway VPN to this customer on iPad and enter my ID and password I get message somethings like "If the Access Gateway Plug in for Java does not start automatically, you can open the Access Gateway session window manually". But if I understand correctly, Java does not run on iOS. In fact when I click on the link to start the session window manually, I get message that "JRE is not installed on your machine. Install JRE and try"


Hmm. Might be wrong but I don't think Apple allows the Java runtime on their machines (for the same reasons they won't, for example, allow Flash). Guess you're stuck if they're using Citrix :-{
Bear in mind that I might be wrong - Citrix gateway is not something I'm familiar with.....
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