>>I don't see how to create and send a private message to another member. Is this still possible? Or maybe a subscriber-only feature?
>
>Do you have a "button" marked Private between Agent and Online? I see it on my machine. I am also a subscriber.
Yes, but when I click on that I get a small "pageframe" with 3 pages - Unread messages, Read messages and Sent messages - and I see no way from there to create a new Private message.
Regards. Al
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