General information
Category:
Reports & Report designer
>About 2 months ago, this client was hit by a severe virus and had to replace all programs.
>Fortunately the network people had good backups and utilities and the client was back up and running in a few hours.
>
>Since then - I'm not sure there is a connection with that event - one report that has been running OK for years prints a few pages and then, when a group changes, pauses for about 5 minutes before printing the next group's data, and repeats that pattern for all groups.
>
>The process used to take a few minutes, now it takes almost an hour.
>
>The app uses an exe that I create and upload. The report forms are not in the .exe.
>
>I'm suspecting the VFP dll that they restored, but that's just speculation.
>
>Any clues?
Questions:
1) desktop or remote desktop/citrix, etc.?
2) If rdp/ica, real or virtual machine?
3) any new anti-virus?
I would run the report while looking at Task Manager, seeing which processes are working. If it's real-time anti-virus, this will often show that it's working hard.
I don't know the report engine well enough to know whether it does a pass for each group before it actually prints, but I'm guessing it does in order to make possible "% of" group information. That would entail possibly writing to a tmp file. Which is where the anti-virus might be at work. Just guessing here.
Hank
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