Level Extreme platform
Subscription
Corporate profile
Products & Services
Support
Legal
Français
RDP takes long time to load
Message
From
06/02/2017 17:12:10
 
 
To
18/01/2017 14:58:12
General information
Forum:
Windows
Category:
Remote access
Environment versions
OS:
Windows 8.1
Miscellaneous
Thread ID:
01646831
Message ID:
01647639
Views:
101
I have been able to find the trigger for this.

When this occurs, the latency is caused by the Service Control Manager, more specifically with the Smart Card Device Enumeration service.

In the attached image, this generates three errors. The first one is the RDP access itself, timing out after 30 seconds. Then, it is followed by two Smart Card Device Enumeration service errors.

The sequence is as follow:

1. A timeout (30000 milliseconds) was reached while waiting for a transaction response from the UmRdpService service.
2. A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ScDeviceEnum service.
3. The Smart Card Device Enumeration Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
Michel Fournier
Level Extreme Inc.
Designer, architect, owner of the Level Extreme Platform
Subscribe to the site at https://www.levelextreme.com/Home/DataEntry?Activator=55&NoStore=303
Subscription benefits https://www.levelextreme.com/Home/ViewPage?Activator=7&ID=52
Previous
Next
Reply
Map
View

Click here to load this message in the networking platform