>Last time I had a customer like that, it took them 13 months to build the new server. The first 11 were for the approval process, two days to set up the machine, and the rest to get me sufficient permissions to actually be able to install the app and set up SQL properly. Then I did it in two days.

It is actually a repetitive story we keep hearing. Administration policy has its usage, but, unfortunately, sometimes, it takes a little bit of time. A lot of the percentage applied to specific tasks like that relates to selling the idea, getting it approved, release and find budget, document, migration plan and deployment. The last part is probably the one that you got involved with, mostly, during that task. People do remember that, actually, and it is good to be able to deliver the technical part within just two days. Over the years, the time I spend is geared towards more administration processes and I actually leverage quality and timeframe of the final result more to it now. I have to agree modern processes are tend to be subject to a lot of policies. When being faced to that, we tend to question why it took so long. When you control everything, however, it is a different ball game. Given that to your hands from the very first day, I am pretty sure you could have delivered all that within in a week.