>I could not figure out how to private message you about my subscription...could not find a menu option for this or an option under messages here. what am I missing?

Simply click on my name and Send a private message.

Email is also available on the contact page as well as the phone number to contact:

https://www.levelextreme.com/ViewPageContactUs.aspx

In the menu, under Settings, you have your subscription expiration date. There is an option below it to renew.

Subscription purchase of renewal can be done from the Subscribe menu option or directly at:

https://www.levelextreme.com/DataEntryPurchase.aspx?NoStore=303