>>>Hi,
>>>
>>>My VFP 9 application usually resides on a VM server. And the users/clients have the desktop shortcuts pointing to the executable residing on the VM server (e.g. in folder c:\myvfp9app\myapp.exe)
>>>
>>>I need to tell the customer IT person that in order for the application to respond better (speed of connection and loading various windows) the VM server has to be "closer" to the customers. For example, if the users are in the state of Florida, the VM server has to be somewhere closer to the users/clients in this state.
>>>
>>>What term do I use to tell the IT person instead of "closer" (kind of not very technical :)). That is, how do I explain/define this concept?
>>>
>>>TIA
>>
>>I don't think the physical distance is of big importance. What's important is the bandwidth and the delay. Well, the delay will of course depend on the physical distance, but I have seen cases where the number of routers, and their setup, has caused more delay than the physical distance. If the delay is to long, I typically use Tracert to find the bottleneck.
>
>I understand. The VM server is not yet installed. So I can't use Tracert. But then I need to give them an acceptable range for bandwidth and the delay? You or anybody has these numbers?
>Thank you for your input.

I think you must contact the ISP.