Just a follow up to this: a few others responded - what turned out to be the best for them both "workwise" and "intuitive-wise" and "one-click-wise" was the toolbar after all (what Michel called a dashboard).

The users have a "Park" button on the pertinent screens (shorter than calling it "create shortcut" and it makes sense to them) and on the first instance, a shortcut to the file (the file number and then the first 7 chars of the lastname) are added as a button to the toolbar). Each "park" adds a new file shortcut to the toolbar.

I got feedback this morning that "we love it" as it saves them time (this is the scenario where they quote something that then goes to another dept and then comes back hours later so they used to then have to re-navigate to the file). They like the "visual" aspect of it and the fact that it is "one-click". I will attach a picture. The small "x" command button is to remove the shortcut from the toolbar. The toolbar "shortcuts" are saved into their user file so that the toolbar reloads the next time they open the program.

Thanks all for the suggestions.
Albert



>The concept of a dashboard could help. In here, it is based on user preferences. So, as they work, the dashboard adjusts itself accordingly. Thus, based on the user setting, you would know on what they are currently working on and have that available on a click of a button, and, most importantly, always visible.