>I don't remember too many flops,
The dirty little secret in my business - back office applications - is that 90% of the BOM applications that are begun fail, and an equivalent number of CRM applications fail.
That, despite the fact that most intelligent VARs clearly cite those numbers to the client before beginning the applications.
I never figured out why that's the case.
I just stopped selling them, no matter how much the prospect asks me to.