>>A worse case of the same is one customer with some 4-5 units (i.e. pairs of databases) where they noticed something was wrong, and asked for an analysis and possibly a fix. The process of fixing had its pauses and restarts, they'd come up with more cases, I'd analyze, send results, asked if it was OK and then would completely forget about it, because there was no response for weeks. Then they demanded the fix be written and tested on a separate copy of the target database, which took me whole day to set up and run (rights, rights - I ran into a case where the exe wasn't allowed to read a config file from parent directory, had to copy it to local one) and in the end I told their guy where he can check the results. That was in october 2017, still waiting to hear from them.
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>This is called Peter's Principle which breeds incompetence in every business in this country. And every day it gets worse. I deal with this shit every single day.

It's not just the incompetence - it's that even the competent ones are scared to use their brains. Last time they did, they made a wrong decision, even if it was by the book and the right thing to do, because their boss thought they acted too smart for their station and they should ask boss first. Some fault was found, some grilling was performed, the whole dance... to the point that even routine stuff doesn't get done because someone up there wants to be in control. Add to that the PC police, who ARE in control and nobody controls them... this is what you get.

The side effect is that the competent folks tend to evaporate towards places where they may not even get more money, but where they may be allowed to use their brains.

And then there are other causes :).