>>Hello
>>I need some advice.
>>I've been wanting to get out of coding and move towards support role.
>>Application support, production support...etc.
>>
>>It's not as easy as I had hoped.....
>>Any advice on how to make it happen?
>
>Have you discussed this with a professional IT recruiter?
>It make take a few attempts till you find the right one, but a good recruiter knows what jobs are in the market and what qualifications you'll need for them.
I think I have most of the qualifications and skill sets to do the job.... other than couple of tools they use to monitor the health of systems., such as JIRA.
In fact, most of them want someone with software development background.
I think the trick is to convince an employer that you're serious about your career change.