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Recommend VOIP phone company?
Message
From
21/09/2018 15:13:55
 
General information
Forum:
Technology
Category:
Products
Miscellaneous
Thread ID:
01662105
Message ID:
01662195
Views:
19
>>>Hi,
>>>
>>>Could you recommend a VOIP company, for porting my business phone number? For home phone we use Basictalk (VOIP) which works pretty well. But I understand, from reading online reviews, that with Basictalk I would have a limit of 3000 minutes per month. I would prefer not to be limited for business line.
>>
>>Have you contacted Basictalk about their plans, rather than reading online reviews? A 6- or even 3-month old review may be completely out-of-date due to plan changes. Maybe they have a business plan with more minutes.
>>
>>3000 minutes is 50 hours. There are fewer than 25 business days per month, so that's over 2 hours per day. What happens if you exceed that? Are you cut off? More common is you get charged extra, which may be OK for the few (?) times you go over.
>>
>>Most ISPs offer VoIP "home phone" service at a reasonably-priced add-on to your Internet service. I'd look into that first; one thing to avoid is contracting with a 3rd party (i.e. different from your ISP) for VoIP, because if something goes wrong, you get your ISP and that 3rd party pointing fingers at one another.
>
>You are right. The Basictalk web site says 'unlimited call plan'. But the trick is that I need two lines (two numbers) such that when the main number is busy, the call automatically switches to the second line. Basic does not have it and there is no telephone number to call to ask the questions.
>
>Since I posted the message I called Vonage. The sales person (on the phone) said that they do have such a deal where they will provide two numbers, one hunting the other. The cost is reasonable.
>Thank you
>
>UPDATE. My ISP will still be Comcast. There is not way to avoid this. And I know they will be pointing fingers at each other, in case of a problem. But, in my experience, Comcast will never admit a problem, even if they are the only company. This is why I want to port the numbers from them to another outfit. And save

Nothing on your basic question, but I'd make certain that at least one of the cell contracts goes through a company not involved in ANY way with my land line IP phone connection - even if that costs a few $ more each month...
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