>>Hi,
>>
>>A customer has a network printer (I know the printer name) on the VM server. The printer (physically) is in one of the departments. Everything was working fine until the local IT changed the printer IP. My program prints to the printer name (not IP). I am trying to change the IP assigned to the printer on this VM. The Google search says:
>>

>>•Start -> Printers and Faxes, or Start -> Control Panel -> Printers and Faxes 
>>•Right-click the printer name, and left-click Properties
>>•Click the Ports tab, and widen the first column which displays IP address of the printers
>>

>>
>>But I don't see the IP there and therefore cannot change it.
>>
>>Any suggestions?
>>
>>TIA
>
>I found where I can change the printer IP. But when I try it, I get a message that the printer is in use.
>Where do I look for where the printer is in use so that I can close it?

Make sure you've closed any control panels or applications relating to the printer.
Make sure you don't have anything in the printer queue
Make sure you don't have any programs currently trying to enqueue stuff to the printer

Another thing you can try is to add a new Port entry with correct TCP/IP address, then put checkbox on the new port entry.