>You said the problem left unresolved. How could you have a customer using your application without the problem resolution for such a long time?

Well, the client was asking if they are going to upgrade the server to that version what should we do. Also, we're in the process of re-writing the old applications. So, for original problem we don't really have a solution (e.g. our VFP applications depend on old SQL Server ODBC driver installed).