>Apparently, this appears to be a bug.
>
>1. Receive a new Outlook message
>2. At that time, the yellow enveloppe is shown, indicating a new message received
>3. Check that message on iPhone
>4. At that time, the yellow enveloppe remains even if I read it on iPhone
>5. Check Outlook inbox and see that the message is however no longer shown as unread
>6. From there, no matter what you do, the enveloppe remains and we can no longer benefit of that visual effect to know if upcoming new emails have arrived
According to
https://answers.microsoft.com/en-us/msoffice/forum/all/clear-new-mail-alert-in-taskbar-icon-when-mail-is/31085b01-b5cd-454c-b011-2724dec1eb93?tab=AllReplies#tabs , this was happening with Outlook 2016 at one point. The fix apparently was to update Office.
That thread is 2 years old and is for Outlook 2016 but it might be worth trying in your case.
Regards. Al
"Violence is the last refuge of the incompetent." -- Isaac Asimov
"Never let your sense of morals prevent you from doing what is right." -- Isaac Asimov
Neither a despot, nor a doormat, be
Every app wants to be a database app when it grows up