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Hacked - any way to fix laptop?
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À
11/11/2020 23:55:27
Information générale
Forum:
Windows
Catégorie:
Administration & Sécurité
Divers
Thread ID:
01677099
Message ID:
01677427
Vues:
65
Hi Al,

Today I'm getting a very similar issue on that old laptop again (I think it's dying). Recently I again friended some bot :( This time it was a girl and I thought she looked familiar and I had one mutual friend with her at the time. She also sent request to my husband and since he saw I friended her he added her as well, but he quickly figured out she is a bot.

Today I unfriended her but I saw she already had about 5 or 6 mutual friends with me (I notified a few people right away). Now that old laptop is acting out again in a similar way as last time - I'm not sure this is a coincidence.

Every time I try to open something even using external keyboard letter d appears. Last time using your method and also not using that laptop for some time helped.

Does it sound like a hack to you or you think it's a keyboard problem again and old laptop (from Dell) just dying?

>Usually a hacker will take pains to hide their activity, what you describe doesn't sound like hacking to me. My first guess would be a problem with the keyboard, especially if an external USB one works properly.
>
>You might have a stuck key - try hitting every key at least 4 - 5 times and check none are sticking.
>
>Has the keyboard ever had anything heavy dropped on it, or liquid spilled on it?
>
>You could try gravity-cleaning it:
>
>- put down a sheet of paper to catch debris
>- turn your laptop upside down over the paper and hit it lightly in different places across the back/under the keyboard, 20 - 30 times
>- you may be amazed at what falls out - I've seen staples, paper clips, lots of food particles. Those can jam the key mechanisms, cause short circuits etc.
>
>You can also try a can of compressed air, but if you do that I recommend doing it upside down as well so debris isn't driven further into the keyboard mechanism.
>
>Dells usually have built-in hardware diagnostics you can access during a cold boot.
>
>>>https://answers.microsoft.com/en-us/windows/forum/windows_10-other_settings-winpc/cannot-login-my-windows-10-computer-cause-the/ab1b3b6c-bfcd-49f9-b16d-762a47959e22
>>>
>>
>>I read a few of these but this is not my situation.
>>
>>I use PIN number to open Windows on that laptop. If I put external keyboard, I can type and login and I was even able to do one Zoom class. I used different social media (not a FB) to communicate with one fellow instructor who gave me that link. I left computer and that other social media open for ~5 min. and then I returned I found that one character letter started appearing on its own again in that window as well. After that I shut down that laptop again and not doing the class which I wanted to do. I believe it's a clear indication of hacking :( I also closed all browser windows, but I'm not sure how much information was already gathered.
If it's not broken, fix it until it is.


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