Hi,
How do you handle the following situation, when a customer is asking for a specific feature. Note that I don't want to add this feature just for this customer; even though nobody else asked. And, who knows, nobody else may never use this feature. But I would prefer to make it a standard feature. To create this feature, it would take me about 3 days. I feel it may not be fair to charge them for all 3 days. But they should pay for some of this work (otherwise, I would never started it). What percentage or part of the development time would you charge your customer?
TIA
"The creative process is nothing but a series of crises." Isaac Bashevis Singer
"My experience is that as soon as people are old enough to know better, they don't know anything at all." Oscar Wilde
"If a nation values anything more than freedom, it will lose its freedom; and the irony of it is that if it is comfort or money that it values more, it will lose that too." W.Somerset Maugham