>Hello Al,
>
>I never suspected that it could be a virus or malware.
>
>I already knew about malwarebytes.
>
>Why did you suggested TrendMicro instead of another one like Symantec for example?

Anything but Symantec. It's worse than a virus, impossible to kill and does more damage. The app they bought was okay for the time, but they have this perfect Midas touch - whatever they take into their hands turns into crap.