Hm, do you have something to analyse the PDF? Maybe it's there but somehow hidden. Can you search the PDF for the string it should be?
And you say, the preview shows it and XFRX fails to render it?
Martina is normally fast with help, but consider to mail the problem directly to
https://eqeus.com/, there is a support link.
Again
check the things I pointed out. Also check the versions of the reportlistener app. and that of XFRX. The latest I see is
XFRX version: 21.1 Released: 11/16/2021
You do nothing fancy with reportlisteners and dynamic stuff in the report, I suppose?
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