>>What is the name of this consulting group?
>
>GARTNER GROUP, INC.
>Their response to my customer's inquiry has been written by :
> Brent C. Williams, Research Director
> Application Development & management Strategies (ADM)
> Gartner Group, Inc.

Not them again, they are always on my road. I had to unjustify there reports in some of the last projects I have done!