There is really no way, that I can think of, to troubleshoot this problem without sitting in front of the malfunctioning computer and observing it's behavior.

I've had some really weird ones...one involving a "Gateway". One out of 25 workstations kept locking up, doing the same thing everybody else was doing. Of course they always called me because it happened while they were running my program.

I tried a lot of different things, some made good sense, some didn't. Finally, one day I noticed this one person always had a different exotic screen saver on her screen. I decided to disable it and told her not to use any for a while to see what happened.

Her lockup problem went away! I really have no idea why.

>>Of course, I've never heard of the "Mizellan". Different cards such as Video, network, etc. can also cause conflicts/lockups so just because it has an AMD cpu doesn't mean that is the problem.
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>>Under what conditions does the error 10 show up?
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>>>I have a client who has gone against recommendations and purchased a real fancy Mizellan computer (AMD 200 megahertz)
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>>>The customer is experiencing a bug that seems to be impossible to reproduce on a pentium machine. The receive an error 10 syntax error and then the machine locks up. No other client has reported a similar error running the same software.
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>>>Any experience or referrals that can help me convince the customer to by a good computer (Gateway, Dell, etc...) would be appreciated.
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>I have downloaded their data and run it here in the office on a pentium workstation running from a NT server. (They are also running NT server)
>The problem can not be reprodeced here.
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>The program is a Cash Receipting system and the customer is reporting slowness on normal navigation and operation of the system. (it really is operating slower than a comparable pentium machine in our office on the same data)
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>She performes a specific key combination in the system on her machine and the error occurs. On the test machine here in the office, a reasonable system message appears.
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>It seems to me to be a definate 'environment' problem. One thing that jumped out at me about their environment was the use of AMD processors on the workstations...