>Sorry I went into such an explanation of the refresh (yellow page), but there are probably quite a few new people who may not have understood exactly how to use the UT, even if you're not among them. :)

No need to apologize for trying to help! I was just saying that wasn't what was happening to me.

>What browser are you using? I'm using IE4 (4.72.3110.8;SP1) [etc]

So am I. Both at home and at current client site.

There's one "unorthodox" thing I've gotten into the habit of doing sometimes. Maybe this flakes out the U.T. interface and I'm to blame. For the past several weeks, rather than hitting the thumbtacked-yellow-note icon to refresh, I've been hitting F5 (ie refresh command), and responding to the resulting dialog box: "Yes, repost form data." I assume this is the equivalent of re-logging in to U.T., which should be fine. And it's never at this point that I miss messages. It's just when I first log in that I'm not seeing some of the messages posted since I last logged out.

Thanks again for all input,