>Hi Craig,
>
>Perhaps I am still tired from a two day client meeting but I really am disappointed in Robert Green's response. Assuming you have it correct, why in the world it it OUR reponsibility to call up those promotion developers. That is really attacking the symptom NOT the disease. I understand that MS is a huge company run composed of a lot of free spitits but a simple "LOOK YOU DORKS.... VISUAL STUDIO INCLUDES VFP..... DON'T FORGET IT AGAIN!!! from someone with clout should solve the problem. I thought Robert Green had that clout. The message 'Hey if you don't like the promotions call the promoters yourself' tells me he does not.
>
>Ken

There are a couple of reasons. You are the client and should expect things to be right. In the case of the mobile...that started this entire thread...the Solution Provider would have direct contact to his contacts in Microsoft sales. Robert would have to track down which group did the mobile and then the person that was in charge of it..a process that may take several hours.