Holy sh**, Nick, and I thought I had problems!

I wish you luck in your 6 week wait. What I didn't mention before was that this caring person had also said he would get me the SR that I had never recieved. That was back between Xmas and New Year. On Feb 1 still no sign of it, so I called him. He apologized profusely and it arrived Wed of this week!

Good luck,

Jim

>>Hell, I couldn't even find a MS person to have an address corrected for my VS 6.0 Enterprise Edition registration. I tried for weeks. I eventuially got it done by total "accident" - as a user of some MS 'service' I was called by a survey compnay to ask how I felt about the handling of the issue I had called about and when I registered disappointment I got another call a week later from someone who actually cared. Had I not got that survey call, I would still be stymied in such a simple endeavour. So imagine trying to locate who placed an ad!?
>
>Yeah Jim, I can imagine. I ordered my VS 6 in October. In the beginning of December it was clear that they send it the wrong way - so they promised to "straighten this thing up in 10 days" (the Customer Service rep said " You wouldn't imagine what they did to your order!"). In the beginning of January they started to run the manual trace on my package to see where did my VS go. ("It will take up to 16 days, don't worry Mr. Neklioudov, we have your money - you will get your package!" :). Finally, this Friday, after I promised them to complain to Mr. Gates - they made another order for my VS and now, as they say, I have to wait 6 weeks for delivery!
>:)
>
>Nick