David,
Have you checked that they are using the correct printer driver? I would uninstall the driver on the problem computer and reinstall with the driver from their Win95/98/NT CD or check the Epson web site for the latest driver.

HTH
Barbara

>I'm receiving this error at a customers on a single computer they are using. The printer is EPSON STYLUS PRINTER. I searched previous messages and nobody seemed to have an answer then. Can anybody help me with this problem?
>
>Dave