>Well, we'd have lots of fun stuff as well. I may remember some good cases, like when a guy travelled half an hour to twist an user's hand (the guy moved the machine from right side of his desk to the left, and had a vertical 5.25" floppy, and inserted the floppies wrong way...).
>

My most ridiculous story was when a customer's computer crashed and tried to do a restore from backup. Well the *stupid* computer just would not do a restore of her data, so she called me for help. I connected to her computer, had her put the zip disk in the zip drive (she opted for this over an automated tape backup system because of a friend-of-a-friend deal). There was nothing on the disk. The bottom line was she thought all she had to do was leave the disk in the zip drive and the computer would take care of the rest [by osmosis I guess].

Then there was the one who called me, intead of the psychic hotline, to ask where his boot disk was. That was back in the days of workstations with no hard drives to boot from.

I have enough of these to fill a few chapters.